“Supercuts” is a trading name used by UK Hairdressers 2019 Ltd. UK Hairdressers 2019 Ltd (“We”) are committed to protecting and respecting your privacy.This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.For the purpose of the Data Protection Act 1998 (the Act), the data controller is UK Hairdressers 2019 Ltd, Nationworld House, Noose Lane, Willenhall, WV13 3AP.

Terms & Conditions

Information We May Collect From You

We may collect and process the following data about you:

Information that you provide by filling in forms on our site – www.supercuts.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material, participating in reminder services or requesting further services. We may also ask you for information when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data.

If you participate in an online survey or questionnaire, any information you provide will also be maintained.

IP Addresses & Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise our site according to your individual interests.
To speed up your searches.
To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses Made Of The Information

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users.

Disclosure Of Your Information

We may disclose your personal information to any member of our group, which means our subsidiaries, our holding company and its other subsidiaries, as defined in section 1159 of the Companies Act 2006.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If UK Hairdressers 2019 or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at “Supercuts”, care of UK Hairdressers 2019 Ltd, Nationworld House, Noose Lane, Willenhall, WV13 3AP or by email at ukguestcare@rgsalons.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access To Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Supercuts gift cards can be purchased in £ sterling only on www.supercuts.co.uk and in Supercuts salons.  Gift cards ordered online via the Supercuts website www.supercuts.co.uk  After you place your order, the gift card will be sent via email.  You can print off or save the email with the gift card details or use from your device.   Gift cards ordered at a Supercuts Salon  Gift cards ordered at a Supercuts Salon will be given as a physical card not electronic. You can find your closest salon at https://www.supercuts.co.uk/salon-locator

Gift Card Terms & Conditions


All gift cards expire 12 months from date of purchase.  
Any balance remaining balance after 12 months will be reduced to nil and forfeited. 


Gift cards can be redeemed at any Supercuts Salon as full or part payment for services and homecare products. 
The value of services/products redeemed will be deducted from the total balance on the electronic gift card or gift card and any remaining balance can be used on future services/ products in salon within the 12-month term.  


Gift cards cannot be used outside the Supercuts salon network and cannot be used on the Supercuts Web-shop.  
Gift cards cannot be refunded or exchanged for cash. 


The Supercuts electronic gift card and gift cards are issued by, and remain the property of UK Hairdressing limited, Guardian Warehousing, Nationworld House, Noose Lane, Willenhall, WV13 3AP. 


All refunds on salon services and homecare products purchased with your card will be made in accordance with Supercuts’ refund policy. This does not affect your statutory rights.  

Lost, Stolen, or Damaged Cards

If you lose your Supercuts gift card or electronic gift card, Supercuts has no liability for lost, stolen or damaged cards once responsibility of ownership has passed to the customer at time of receipt and gift cards will not be replaced if lost or stolen.

Card Acceptance Policy

Cards which are defaced, altered or cancelled will not be accepted. 

Terms & Conditions, Loss & Liability

Supercuts shall not be liable for any loss incurred either directly or indirectly by failure to deliver the email within a reasonable time of the order being placed. ‘Loss’ in this instance includes loss of profit, costs, damages, charges or other expenses. 

Your use of this website is governed by these Terms and Conditions and construed and enforced in accordance with the law of England and Wales.  Disputes arising from your use of this website and the services we provide are subject to the non-exclusive jurisdiction of the English courts. 

Force Majeure; Supercuts cannot be held responsible for failure to meet its service obligations when any failure is brought about due to some cause totally beyond its reasonable control. Examples of this might include: acts of God, trade disputes; governmental intervention, fire, flood, and disruption to computer and IT infrastructure. 
Breach of these conditions will entitle Regis to seek the appropriate legal remedy available for injunction, damages or otherwise. 
We reserve the right to amend these terms and conditions and any such change will be effective upon inclusion in the text of the terms and conditions published on this site.  You should check the terms and conditions posted on this site periodically to ensure that you are aware of and comply with the current version. 

Guest Services

If you need to contact us about your gift card, please contact https://www.supercuts.co.uk/get-in-touch