How Can We Help You?

Recently Asked Questions

Where Is My Order?

You can view your Supercuts online orders in My Orders section under My Account. If your order was to be delivered by courier then you will have been provided with a Tracking Reference in your Despatch Confirmation email.

Can I Cancel My Order?

To cancel an order please contact Supercuts Customer Services. If we have already despatched your order and taken payment you will need to follow the Returns Policy to return the order and receive a refund.

What Time Are Your Salons Open Until?

All of our salons have different opening times, however, are open long hours to accommodate our guests. To find the opening times for your local salon, please visit the salon locator page.

Can I Book Online?

Even better! There's absolutely no need to book an appointment, you can simply walk into your local salon and leave feeling fabulous. You can even join the queue, from anywhere online, before you arrive so you know your waiting time!

Can I Get Student Discount?

Yes! Being a student means you shouldn't have amazing hair. If you are currently a student at a UK University or College, you can take advantage of 10% off services every Monday – Friday (excludes colour packages). On Wednesdays, its even better, we will give you 15% when you spend £20 or more on services (excluding colour packages).

Supercuts UK Head Office

UK Hairdressers 2019 Ltd

Nationwide House,

Noose Ln,


WV13 3AP

T: 0121 820 3300